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Mary Parker Follett

Born: 3-Sep-1868
Birthplace: Boston, MA
Died: 18-Dec-1933
Location of death: Boston, MA
Cause of death: Illness

Gender: Female
Race or Ethnicity: White
Occupation: Business, Sociologist

Nationality: United States
Executive summary: Community centers and conflict resolution

Mary Parker Follett was among the first recognized experts on industrial management and labor relations. She first volunteered as a children's rights activist in Boston, then worked to pass pioneering legislation allowing the after-hours use of public schools as community centers. She worked with the Women�s Municipal League to enact minimum wage laws, and her 1918 book The New State advocated an idealized neighborhood-based democracy. Through her later books and lectures she was largely responsible for the gradual adoption of a more humane management style in American business and government, favoring increased worker participation in decision-making instead of the dominant hierarchical authority structures which had been the norm. Her theory of management encouraged a fair hearing of disputes and saw diversity of opinion as a positive, not negative factor, for which she is sometimes remembered as the "mother of conflict resolution". She was cited as a key influence by management consultant Peter Drucker.

    High School: Thayer Academy, Braintree, MA
    University: Newnham College, Cambridge University (attended)
    University: BA, Radcliffe College (1898)
    Teacher: Business Administrtion, London School of Economics (1933)

    National Community Center Association VP (1917-18)
    Society for the Collegiate Instruction of Women
    Women's Municipal League

Author of books:
The Speaker of the House of Representatives (1896)
The New State: Group Organization, the Solution of Popular Government (1918)
The Creative Experience (1924)
Dynamic Administration (1941, posthumous)
Freedom & Co-ordination (1949, posthumous)



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