Mary Parker Follett Born: 3-Sep-1868 Birthplace: Boston, MA Died: 18-Dec-1933 Location of death: Boston, MA Cause of death: Illness
Gender: Female Race or Ethnicity: White Occupation: Business, Sociologist Nationality: United States Executive summary: Community centers and conflict resolution Mary Parker Follett was among the first recognized experts on industrial management and labor relations. She first volunteered as a children's rights activist in Boston, then worked to pass pioneering legislation allowing the after-hours use of public schools as community centers. She worked with the Women�s Municipal League to enact minimum wage laws, and her 1918 book The New State advocated an idealized neighborhood-based democracy. Through her later books and lectures she was largely responsible for the gradual adoption of a more humane management style in American business and government, favoring increased worker participation in decision-making instead of the dominant hierarchical authority structures which had been the norm. Her theory of management encouraged a fair hearing of disputes and saw diversity of opinion as a positive, not negative factor, for which she is sometimes remembered as the "mother of conflict resolution". She was cited as a key influence by management consultant Peter Drucker. High School: Thayer Academy, Braintree, MA University: Newnham College, Cambridge University (attended) University: BA, Radcliffe College (1898) Teacher: Business Administrtion, London School of Economics (1933)
National Community Center Association VP (1917-18)
Society for the Collegiate Instruction of Women
Women's Municipal League
Author of books:
The Speaker of the House of Representatives (1896) The New State: Group Organization, the Solution of Popular Government (1918) The Creative Experience (1924) Dynamic Administration (1941, posthumous) Freedom & Co-ordination (1949, posthumous)
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